Wednesday, August 14, 2013
Very Sad Day
Today was a terribly sad day in the corporate office, it was far worse in Birmingham and Louisville. Most of us love communicating, but we definitely do not like to communicate the kind of news we had to deal with today. A brown nose crashed and exploded. There was no communication indicating that there was any problem with the plane. Two of our coworkers died. That's about all we really know.
The internal communications manager and the immediate supervisor of the pilots had to inform the families. I pray that the families didn't hear about it on the morning show before they got there. No one wants to hear that news. No one wants to bear it.
UPS takes the welfare of their employees and the communities we are in extremely seriously. We talk about health and safety as much as we talk about speed and reliability. It is a top priority that is passed from the top down. And two of our workers died, and their families are grieving. Last night they had dinner with their loved ones, and now the loved one is gone. Days like this are hell for the whole company. It's more hell for the families. Please keep them in your prayers.
And the packages, oh yeah we have to compensate for the packages. Put someone on it, pull the tracking numbers and get it done. But what if it was an heirloom, or a hand sewn baby quilt? Or even some business offer or contract. That stings. That bothers us. Some things are priceless. Some things are incredibly important. The things we ship are usually so important that they need to be tracked and protected. We take that seriously too. Today was a disaster of such monumental proportions that we all went home with aching heads and heavy hearts.
Tomorrow we will pick it up again. A thriving 106 year old company didn't survive by folding in disasters. We have weathered storms. We will weather more. But our hearts are heavy for the families of our coworkers.
Disclaimer: I was not paid to write this. I wrote it standing at my kitchen island off the clock because this is how it went down today, and I need to express it.